Facebook Integration

Link your business's Facebook page to import your reviews.

• The Facebook account you sign in with must have admin access to the Facebook page you want to connect. Note: The page must be public.
• Ensure your browser's pop-up blocker is INACTIVE.

Steps to follow:

• Go to the "Settings" > "Integrations" page.
• Click on Facebook "Integrate", then "Login With Facebook" in the pop-up that appears.

• Enter your Facebook personal account details and log in.

• Next, select the page you want to connect along with Instagram rights for page posts/content access.
• Note: We need "Rights for page posts" to publish posts and "Content access" to import reviews. If you don’t want to connect to Instagram, skip it and grant only Facebook permissions.
• Click "Done", then "OK" to confirm you have linked Facebook.
• Select your page from the drop-down menu and click "Integrate Facebook". Allow the app some time to import the reviews.

Note: In case you do not see your page in the drop-down.

• This issue sometimes affects page owners. As a workaround, you can grant access to a different Facebook account, and that should enable you to see the page in the dropdown.