Analytics Overview

The Analytics section provides a comprehensive view of your review performance with daily updated charts.

Key Metrics:

• Number of New Public Reviews: Illustrates the number of new public reviews for each rating.
• Reviews Growth Chart: Tracks the overall trend in the review growth over time.
• Average Rating Growth: Displays the average rating progress on a scale from 1 to 5.

Reviews Funnel:

• Invites Sent: Total number of email, SMS, and WhatsApp campaigns sent in the selected timeframe.
• Total Visits: The overall visits to your landing page via Review Link during the chosen period.
• QR Code Visits: Visits to your landing page via QR code in the selected timeframe.
• New Public Reviews: Public reviews (e.g. Google) received during the chosen period, excluding video and private reviews.
• Negative Feedback: Private reviews from negative customer experiences in the selected timeframe.